FAQ

HOW CAN I BE SURE YOU WILL REPLACE MY WINDSHIELD CORRECTLY?

We take special care in all auto glass replacements, but extreme attention is paid to windshield replacements. We understand the importance of your windshield as a safety device and take every precaution to ensure a replacement that meets or exceeds the standards set by the manufacturer.

WHAT HAPPENS TO MY WINDSHIELD STICKERS; DO I NEED TO HAVE MY NEW WINDSHIELD INSPECTED?

We will move the stickers from your old windshield to the new one as part of our final inspection.

DO I HAVE TO WORRY ABOUT BROKEN GLASS AFTER THE REPLACEMENT?

No. One major step in our final inspection is cleanliness. Your auto glass replacement technician will remove any and all debris from the work area including broken glass, left over adhesive or molding piece, clean up rags, and the scratch mat (used to prevent scratching of your vehicle while in service).

CAN I DRIVE OFF RIGHT AWAY?– Most

Most vehicles do require time for the adhesive bond to set. Your technician will explain to you the requirements set by that adhesive manufacturer.

WHAT IF MY WINDSHIELD LEAKS?

All auto glass replacements from Greenville Auto Glass include a life time warranty. If you have a wind or water leak or your molding has come loose, give us a call and we will correct the problem at no charge.

ONE OF MY WINDOWS STARTED LEAKING, CAN YOU FIX THAT TOO?

Yes. We can replace or repair any seal on your vehicle. If we already replaced the leaking piece of glass, we will repair the leak at no charge.

WHAT IF I SCHEDULED A MOBILE REPLACEMENT AND IT RAINS?

The adhesive does require shelter from the rain in order to set properly. We can use just about any shelter from a carport to a garage to cover the glass while the adhesive sets. Once it does you can drive off, but stay out of the car wash for 24 hours.

IF YOU REPAIR A CHIP IN MY WINDSHIELD, WILL I STILL BE ABLE TO SEE IT?

The goal of a windshield repair is to stop the damage from expanding and ruining the glass. Some windshield repairs bond perfectly and dry to near invisible while others dry to a cloudy white. Either way, they all stop the crack from expanding and extend the life of your windshield.